EMR Systems & Support Analyst II

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Requirements:

• Bachelor’s degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or commensurate experience.
• Minimum 5 years of direct experience
• EMR Analyst Certification preferred but not required

Responsibilities:

• Develop deep understanding of Natera’s users to deliver an outstanding user experience
• Solicit customer feedback and funnel new requirements and product changes back into software development
• Participation in all phases of the system development life cycle including development of use cases and evaluation of software solutions.
• Research to develop, configure, and modify moderately complex information systems.
• Create documentation of business requirements, current and future state workflows.
• Design, configure, test, debug, document, and maintain program/application configurations.
• Coordinate all testing phases of associated applications during implementations and upgrades.
• Support existing functionality with further expansion to other Natera groups where necessary.
• Develop strong relationships with end user communities, customers, and business partners.
• Become a product expert and subject matter expert on Natera’s deployed EMR software products