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Senior Product Operations Manager, Remote

Posted about 2 months agoViewed

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💎 Seniority level: Manager, 8+ years

🔍 Industry: SaaS

⏳ Experience: 8+ years

Requirements:
  • 8+ years experience with product development processes at a SaaS company/organization with proven outcomes in product development, technology operations or program management.
  • Bachelor's degree in a relevant field, such as Business, Computer Science, Engineering, or a related discipline
  • Strong understanding of various Agile frameworks (Scrum, Kanban, SAFe, etc.) and their practical application in diverse business contexts
  • Experienced in relevant collaboration & product management tools such as Google Workspace Atlassian (incl Jira and Confluence), Monday
  • Proven ability to address resistance and challenges related to Agile adoption with a positive, solution-oriented approach
  • Strong strategic thinking and problem-solving abilities, balancing short-term goals with long-term Agile transformation objectives
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all organizational levels
  • Certification as a SPC (SAFe Program Consultant), Enterprise Agile Coaching (ICP-ENT) Certification, Certified Scrum Professional (CSP), or other relevant Agile certifications are desirable
  • Proven experience in a large scale transformation effort
  • Both start up as well as large enterprise experience
Responsibilities:
  • Collaborate with leaders and team members to define and support standardization of processes and tools to enable Product & Technology to work more efficiently & effectively across teams and with the business.
  • Lead change management strategies, including conducting training workshops and providing individualized coaching to teams to identify challenges and encourage the adoption of Agile practices, while offering guidance on effectively utilizing tools like Jira and Confluence in conjunction with team Agile methods.
  • Oversee quarterly planning retreats for Product, Technology, and Analytics, including identifying strategic groupings, establishing planning milestones, coordinating the event and setting the agenda as well as optimizing the overall planning process and tools.
  • Assist with facilitation of our Product community of practice, fostering a culture of growth and building relationships across teams.
  • Contribute to the development of internal documentation and proactively seek opportunities to improve onboarding processes and enhance educational resources.
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🔥 Senior Product Operations Manager - Remote, Poland
Posted 11 days ago

📍 Poland

🧭 Full-Time

🔍 SaaS

  • Three or more years of experience in a similar role, or in Product Management or Program Management within R&D
  • Deep understanding of the product development lifecycle and experience with a SaaS solutions provider
  • Experience scaling product management teams through various processes and tooling
  • Experience coordinating teams and processes in a multi-geographical environment
  • Strong written and verbal communication skills, with good presentation abilities
  • Data fluent, with the ability to assist product managers in gathering and presenting data such as customer usage, product telemetry, business data, and market data
  • Develop and implement key templates for product team communications (strategy, roadmaps, all-hands, business cases, business reviews)
  • Implement, promote, train, and manage product management tools (feature requests, roadmap tooling, analytics, documentation)
  • Help coordinate the site activities for annual and quarterly planning processes along with other Site R&D Ops leaders (prepare initiatives for quarterly planning, refine product discovery processes, being a point person for questions on the overall process)
  • Create and leverage key communication artifacts for internal and external audiences (decks, documentation, wikis, release notes)
  • Manage internal stakeholders throughout feature roll-outs (tracking, launch cohorts, internal communication, Customer Success enablement)
  • Drive or contribute to complex cross-geo Product Operations programs (e.g., Voice of Customer, analytics/feedback support, launch processes)
  • Collect, operationalize, and present product feedback (Voice of the Customer, newsletters, roadmapping)

Project ManagementAgileData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentCommunication SkillsData visualizationStakeholder managementProcess improvementSaaS

Posted 11 days ago
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