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Senior Product Operations Manager, Remote

Posted 6 days agoViewed

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💎 Seniority level: Senior, 8+ years

🔍 Industry: SaaS

⏳ Experience: 8+ years

Requirements:
  • 8+ years experience with product development processes at a SaaS company.
  • Bachelor's degree in a relevant field.
  • Strong understanding of various Agile frameworks (Scrum, Kanban, SAFe, etc.).
  • Experienced in relevant collaboration & product management tools such as Google Workspace Atlassian (incl Jira and Confluence), Monday
Responsibilities:
  • Collaborate to define and support standardization of processes and tools.
  • Lead change management strategies, including training and coaching.
  • Oversee quarterly planning retreats for Product, Technology, and Analytics.
  • Assist with facilitation of our Product community of practice.
  • Contribute to the development of internal documentation.
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🧭 Full-Time

🔍 SaaS

  • 8+ years experience with product development processes at a SaaS company/organization with proven outcomes in product development, technology operations or program management.
  • Bachelor's degree in a relevant field, such as Business, Computer Science, Engineering, or a related discipline
  • Strong understanding of various Agile frameworks (Scrum, Kanban, SAFe, etc.) and their practical application in diverse business contexts
  • Experienced in relevant collaboration & product management tools such as Google Workspace Atlassian (incl Jira and Confluence), Monday
  • Proven ability to address resistance and challenges related to Agile adoption with a positive, solution-oriented approach
  • Strong strategic thinking and problem-solving abilities, balancing short-term goals with long-term Agile transformation objectives
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all organizational levels
  • Certification as a SPC (SAFe Program Consultant), Enterprise Agile Coaching (ICP-ENT) Certification, Certified Scrum Professional (CSP), or other relevant Agile certifications are desirable
  • Proven experience in a large scale transformation effort
  • Both start up as well as large enterprise experience
  • Collaborate with leaders and team members to define and support standardization of processes and tools to enable Product & Technology to work more efficiently & effectively across teams and with the business.
  • Lead change management strategies, including conducting training workshops and providing individualized coaching to teams to identify challenges and encourage the adoption of Agile practices, while offering guidance on effectively utilizing tools like Jira and Confluence in conjunction with team Agile methods.
  • Oversee quarterly planning retreats for Product, Technology, and Analytics, including identifying strategic groupings, establishing planning milestones, coordinating the event and setting the agenda as well as optimizing the overall planning process and tools.
  • Assist with facilitation of our Product community of practice, fostering a culture of growth and building relationships across teams.
  • Contribute to the development of internal documentation and proactively seek opportunities to improve onboarding processes and enhance educational resources.
Posted 6 days ago
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