Senior Product Operations Manager - Remote, Poland

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Requirements:

• Three or more years of experience in a similar role, or in Product Management or Program Management within R&D
• Deep understanding of the product development lifecycle and experience with a SaaS solutions provider
• Experience scaling product management teams through various processes and tooling
• Experience coordinating teams and processes in a multi-geographical environment
• Strong written and verbal communication skills, with good presentation abilities
• Data fluent, with the ability to assist product managers in gathering and presenting data such as customer usage, product telemetry, business data, and market data

Responsibilities:

• Develop and implement key templates for product team communications (strategy, roadmaps, all-hands, business cases, business reviews)
• Implement, promote, train, and manage product management tools (feature requests, roadmap tooling, analytics, documentation)
• Help coordinate the site activities for annual and quarterly planning processes along with other Site R&D Ops leaders (prepare initiatives for quarterly planning, refine product discovery processes, being a point person for questions on the overall process)
• Create and leverage key communication artifacts for internal and external audiences (decks, documentation, wikis, release notes)
• Manage internal stakeholders throughout feature roll-outs (tracking, launch cohorts, internal communication, Customer Success enablement)
• Drive or contribute to complex cross-geo Product Operations programs (e.g., Voice of Customer, analytics/feedback support, launch processes)
• Collect, operationalize, and present product feedback (Voice of the Customer, newsletters, roadmapping)