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- High School Diploma required.
- Bilingual (English & Spanish) required.
- Proficient in customer relationship management, negotiation, and office skills.
- Basic understanding of sales processes, procedures, and terminology.
- Capable of following instructions, operating common office equipment, and performing accurate data entry.
- Excellent verbal and written communication skills in English and local languages, including formal presentations.
- Demonstrated ability to collaborate effectively with diverse individuals.
- Strong organizational skills and efficient time management.
- Adaptability to change and ability to perform under pressure.
- Upholds social, ethical, and organizational standards with a commitment to confidentiality.
- Skilled multitasker with strong relationship-building and empathy.
- Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.
- Quick learner with proficiency in new systems and technology.
- Willingness to work non-standard hours or overtime occasionally.
- Maintains and builds relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
- Provide excellent customer service and support, serving as a primary point of contact for customer inquiries.
- Drive vendor initiatives and supports partner enablement activities.
- Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
- Support partner enablement activities and work closely with internal teams to achieve vendor-specific key performance indicators (KPIs) and targets.
- Develop in-depth knowledge of vendor products, programs, and industry trends.
- Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
- Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
- Build customer relationships to effectively market a broad range of TD SYNNEX’s product portfolio.
- Actively participate in the sales team customer account planning and review process.
- May attend industry specific business training from vendors.
- Represents the company to the customer and the customer to the company in all sales-oriented activities.
Business DevelopmentCommunication SkillsCustomer serviceNegotiationAccount ManagementClient relationship managementSales experienceMarketingLead GenerationCRMCustomer support
Posted 3 days ago
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