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Technical Program Manager

Posted 6 days agoViewed

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💎 Seniority level: Manager, 7+ years

📍 Location: Germany

🏢 Company: LivePerson👥 501-1000💰 $100,000,000 Post-IPO Debt 11 months ago🫂 Last layoff over 4 years agoInternetCustomer ServiceArtificial Intelligence (AI)Business IntelligenceSoftware

🗣️ Languages: English

⏳ Experience: 7+ years

🪄 Skills: Project ManagementAgileData AnalysisProduct ManagementSCRUMProduct OperationsCross-functional Team LeadershipProduct DevelopmentRelease ManagementCommunication SkillsCI/CDRisk ManagementStakeholder managementStrategic thinking

Requirements:
  • 7+ years of relevant experience in technical program/project management, with a strong focus on Product Lifecycle Management, Lean Portfolio Management and Product Delivery.
  • Proven experience leading cross-team PLM programs, including defining projects, gathering requirements, and coordinating feature rollouts.
  • Expertise in product lifecycle best practices, including roadmap execution, compliance, and process optimization.
  • Familiarity with Agile, SAFe, or similar methodologies for managing large-scale technical programs.
  • Experience analyzing cost/benefit of feature development and managing trade-offs in the product lifecycle.
Responsibilities:
  • Oversee and optimize the end-to-end product lifecycle, from ideation, roadmap planning, development, launch, and post-launch enhancements.
  • Define and implement best practices in Product Lifecycle Management, ensuring smooth transitions between lifecycle phases.
  • Interact with cross-functional stakeholders, often requiring strategic alignment and political sensitivity.
  • Identify potential risks and dependencies, drive mitigation strategies, and ensure cross-functional alignment to meet business objectives.
  • Create and maintain program timelines, consolidating key milestones and communicating overall program health at all organizational levels.
  • Facilitate stakeholder alignment, ensuring each vertical team understands overall objectives, development timelines, and dependencies.
  • Present issues and risks formally to leadership and key teams, offering strategic recommendations.
  • Work closely with engineering, product, operations, sales and customer success teams to ensure seamless product launches and iterations.
  • Challenge organizational processes that do not contribute to value delivery, proposing improvements to PLM workflows.
  • Establish and implement processes that promote team collaboration, transparency, and innovation at an organizational level.
  • Track adherence to schedules and ensure cross-functional teams meet and exceed their performance targets.
  • Work with remote, globally distributed teams.
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  • 7+ years of relevant experience in technical program/project management, with a strong focus on Product Lifecycle Management, Lean Portfolio Management and Product Delivery.
  • Proven experience leading cross-team PLM programs, including defining projects, gathering requirements, and coordinating feature rollouts.
  • Expertise in product lifecycle best practices, including roadmap execution, compliance, and process optimization.
  • Familiarity with Agile, SAFe, or similar methodologies for managing large-scale technical programs.
  • Experience analyzing cost/benefit of feature development and managing trade-offs in the product lifecycle.
  • Strong customer-centric mindset, ensuring that PLM strategies align with business and user needs.
  • Exceptional communication, writing, and organizational skills, with the ability to engage effectively with both technical and non-technical stakeholders.
  • A passion for building high-quality products, improving efficiency in PLM processes, and ensuring seamless product execution from inception to retirement.
  • Oversee and optimize the end-to-end product lifecycle, from ideation, roadmap planning, development, launch, and post-launch enhancements.
  • Define and implement best practices in Product Lifecycle Management, ensuring smooth transitions between lifecycle phases.
  • Interact with cross-functional stakeholders, often requiring strategic alignment and political sensitivity.
  • Identify potential risks and dependencies, drive mitigation strategies, and ensure cross-functional alignment to meet business objectives.
  • Create and maintain program timelines, consolidating key milestones and communicating overall program health at all organizational levels.
  • Facilitate stakeholder alignment, ensuring each vertical team understands overall objectives, development timelines, and dependencies.
  • Present issues and risks formally to leadership and key teams, offering strategic recommendations.
  • Work closely with engineering, product, operations, sales and customer success teams to ensure seamless product launches and iterations.
  • Challenge organizational processes that do not contribute to value delivery, proposing improvements to PLM workflows.
  • Establish and implement processes that promote team collaboration, transparency, and innovation at an organizational level.
  • Track adherence to schedules and ensure cross-functional teams meet and exceed their performance targets.
  • Work with remote, globally distributed teams.

Project ManagementAgileProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategic ManagementCommunication SkillsCI/CDAgile methodologiesWritten communicationReportingRisk ManagementStakeholder management

Posted 5 days ago
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