Global Payroll Manager – NAMER Region (USA, Canada & Latam)

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Requirements:

• Minimum 7–10 years of experience in managing payroll in the USA and Canada, with exposure to other Americas regions preferred.
• Minimum 2years of experience in team handling
• In-depth knowledge of local laws, tax regulations, benefits, statutory filings, and compliance requirements.
• Experience in multi-country payroll management.
• Excellent communication and stakeholder management skills.
• Worked in the Payroll USA & Canada Payroll software in the past

Responsibilities:

• End-to-end ownership of payroll delivery across USA, Canada & Latam.
• Ensure accurate and timely payroll processing across various frequencies (monthly, bi-weekly, weekly).
• Maintain compliance with all federal, state/provincial, and local payroll laws and regulations.
• Monitor and implement changes in payroll laws and statutory requirements.
• Oversee benefits processing including health insurance, 401(k)/RRSP, paid time off, and statutory benefits (CPP, EI, Social Security, etc.).
• Ensure timely and accurate filing of tax reports, year-end forms (W-2, T4,1099, etc.), and employer registrations.
• Act as the primary POC for internal stakeholders Finance, Implementation, Product).
• Manage external partners and payroll vendors, ensuring SLAs are met.
• Handle escalations and complex queries from clients and employees.
• Lead and mentor a team of payroll specialists, setting KPIs and conducting performance reviews.
• Provide training and guidance as when needed
• Support to the Implementation team
• Support implementation teams during payroll transitions period
• Act as the go-to person for the Sales team for payroll-related RFPs and prospect discussions.