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Digital Conversational AI Engineer (AI Azure Cognitive Services/CLU)
Posted 7 days agoViewed
🏢 Company: Shuvel Digital👥 11-50SEOUX DesignWeb DevelopmentWeb AppsWeb Design
🗣️ Languages: English
Requirements:
- Experience with Azure Cognitive Services - CLU (Conversational Language Understanding)
- Experience continuously improving chatbot performance via analysis to improve experience and model accuracy
- Prior experience with voice channel and transcription that is fed into a chatbot
Responsibilities:
- Builds and fine-tunes Conversational Language Understanding (CLU) models in platforms like Azure Language Studio.
- Trains intents, entities, and utterances for better chatbot comprehension.
- Implements context handling to maintain conversation flow across multiple turns.
- Integrates speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
- Continuously improves chatbot performance by analyzing user interactions and model accuracy.
- Conducts unit testing, regression testing, and A/B testing to validate bot performance.
- Identifies and fixes misclassifications, intent overlaps, and response errors.
- Uses analytics tools to track user behavior and refine interactions.
- Ensures compliance with AI ethics policies.
- Works with data scientists and software engineers to enhance chatbot capabilities.
- Stays updated on NLP advancements, Azure AI updates, and emerging conversational AI trends.
- Communicates chatbot performance insights
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📍 TX, NJ, NC, WV, AL, VA, MD, MO, DC, GA, or FL
🧭 Full-Time
💸 100000.0 - 120000.0 USD per year
🔍 Software Development
- Experience building and fine-tuning Conversational Language Understanding (CLU) models (e.g., Azure Language Studio).
- Proficiency in training intents, entities, and utterances for chatbot comprehension.
- Knowledge of context handling to maintain conversation flow across multiple turns.
- Familiarity with speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
- Ability to analyze user interactions and optimize chatbot performance.
- Skills in unit testing, regression testing, and A/B testing for bot validation.
- Experience debugging misclassifications, intent overlaps, and response errors.
- Proficiency in using analytics tools to track and refine chatbot interactions.
- Understanding of AI ethics policies and compliance.
- Strong collaboration skills, working with data scientists and software engineers.
- Ability to stay updated on NLP advancements, Azure AI updates, and conversational AI trends.
- Strong communication skills for sharing chatbot performance insights.
- Builds and fine-tunes Conversational Language Understanding (CLU) models in platforms like Azure Language Studio.
- Trains intents, entities, and utterances for better chatbot comprehension.
- Implements context handling to maintain conversation flow across multiple turns.
- Integrates speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
- Continuously improves chatbot performance by analyzing user interactions and model accuracy.
- Conducts unit testing, regression testing, and A/B testing to validate bot performance.
- Identifies and fixes misclassifications, intent overlaps, and response errors.
- Uses analytics tools to track user behavior and refine interactions.
- Ensures compliance with AI ethics policies.
- Works with data scientists and software engineers to enhance chatbot capabilities.
- Stays updated on NLP advancements, Azure AI updates, and emerging conversational AI trends.
- Communicates chatbot performance insights
- Perform other duties as assigned
Artificial IntelligenceCloud ComputingMachine LearningAzureRegression testingCommunication SkillsCollaborationAgile methodologiesRESTful APIsData visualizationSoftware EngineeringData analyticsDebuggingA/B testing
Posted 6 days ago
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