Digital Conversational AI Engineer (AI Azure Cognitive Services/CLU)

Posted 5 days agoViewed

📍 Location: TX, NJ, NC, WV, AL, VA, MD, MO, DC, GA, or FL

💸 Salary: 100000.0 - 120000.0 USD per year

🔍 Industry: Software Development

🗣️ Languages: English

🪄 Skills: Artificial IntelligenceCloud ComputingMachine LearningAzureRegression testingCommunication SkillsCollaborationAgile methodologiesRESTful APIsData visualizationSoftware EngineeringData analyticsDebuggingA/B testing

Requirements:

Experience building and fine-tuning Conversational Language Understanding (CLU) models (e.g., Azure Language Studio).
Proficiency in training intents, entities, and utterances for chatbot comprehension.
Knowledge of context handling to maintain conversation flow across multiple turns.
Familiarity with speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
Ability to analyze user interactions and optimize chatbot performance.
Skills in unit testing, regression testing, and A/B testing for bot validation.
Experience debugging misclassifications, intent overlaps, and response errors.
Proficiency in using analytics tools to track and refine chatbot interactions.
Understanding of AI ethics policies and compliance.
Strong collaboration skills, working with data scientists and software engineers.
Ability to stay updated on NLP advancements, Azure AI updates, and conversational AI trends.
Strong communication skills for sharing chatbot performance insights.

Responsibilities:

Builds and fine-tunes Conversational Language Understanding (CLU) models in platforms like Azure Language Studio.
Trains intents, entities, and utterances for better chatbot comprehension.
Implements context handling to maintain conversation flow across multiple turns.
Integrates speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
Continuously improves chatbot performance by analyzing user interactions and model accuracy.
Conducts unit testing, regression testing, and A/B testing to validate bot performance.
Identifies and fixes misclassifications, intent overlaps, and response errors.
Uses analytics tools to track user behavior and refine interactions.
Ensures compliance with AI ethics policies.
Works with data scientists and software engineers to enhance chatbot capabilities.
Stays updated on NLP advancements, Azure AI updates, and emerging conversational AI trends.
Communicates chatbot performance insights
Perform other duties as assigned

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