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Head of Technical Support & MDM
Posted 12 days agoViewed
📍 Location: Philippines
💸 Salary: 300.0 - 400.0 USD per week
🏢 Company: QuickTeam👥 1-10Market ResearchBusiness DevelopmentWeb DevelopmentWeb AppsSaaSMobile AppsCreative AgencyWeb DesignSoftware
🗣️ Languages: English
Requirements:
- Extensive experience with MDM solutions (e.g., Jamf, Microsoft Intune, Kandji, MobileIron)
- Strong troubleshooting and problem-solving skills
- Experience working with Apple devices, specifically iPhones
- Familiarity with DNS/content filtering technologies
- Experience in technical support, system administration, or device management roles
- Excellent communication skills, able to break down technical issues clearly
Responsibilities:
- Manage and support MDM solutions, ensuring seamless device enrollment, security policies, and app deployments.
- Diagnose and troubleshoot technical issues related to iPhones, MDM policies, and device security.
- Assist with DNS and content filtering configurations and troubleshooting.
- Provide high-level technical support to customers and internal teams, resolving issues efficiently.
- Optimize device performance, compliance, and security using MDM best practices.
- Document troubleshooting steps, MDM configurations, and best practices for internal use.
- Assist in maintaining and troubleshooting WordPress websites (nice to have).
Related Jobs
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🔥 Head of Technical Support & MDM - (SA)
Posted 12 days ago
📍 South Africa
🧭 Full-Time
💸 300.0 - 400.0 USD per week
🏢 Company: QuickTeam👥 1-10Market ResearchBusiness DevelopmentWeb DevelopmentWeb AppsSaaSMobile AppsCreative AgencyWeb DesignSoftware
- Extensive experience with MDM solutions (e.g., Jamf, Microsoft Intune, Kandji, MobileIron)
- Strong troubleshooting and problem-solving skills
- Experience working with Apple devices, specifically iPhones
- Familiarity with DNS/content filtering technologies
- Experience in technical support, system administration, or device management roles
- Manage and support MDM solutions, ensuring seamless device enrollment, security policies, and app deployments.
- Diagnose and troubleshoot technical issues related to iPhones, MDM policies, and device security.
- Assist with DNS and content filtering configurations and troubleshooting.
- Provide high-level technical support to customers and internal teams, resolving issues efficiently.
- Optimize device performance, compliance, and security using MDM best practices.
- Document troubleshooting steps, MDM configurations, and best practices for internal use.
- Assist in maintaining and troubleshooting WordPress websites (nice to have).
Posted 12 days ago
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