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Solution Engineer

Posted 10 days agoViewed

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💎 Seniority level: Middle, 3-5 years

📍 Location: Canada

🔍 Industry: Software Development

🏢 Company: Next Matter👥 11-50💰 $16,000,000 Series A almost 3 years agoReal TimeSaaSInformation TechnologyEnterprise SoftwareCollaborationSoftware

🗣️ Languages: English

⏳ Experience: 3-5 years

🪄 Skills: PythonCloud ComputingGitJavascriptMicrosoft Azure

Requirements:
  • 3-5 years of client-facing experience as a Solution Engineer, Solutions Architect, or similar roles in technical implementation or digital transformation consulting.
  • Experience working on enterprise implementation projects.
  • Familiarity with REST APIs, comfortable building API calls or short scripts (JavaScript or Python), and deploying serverless functions with version control (Git).
  • Experience with Cloud infrastructure, particularly Microsoft Azure.
  • Strong collaboration skills with both business and technology stakeholders.
Responsibilities:
  • Act as a trusted advisor to customers, providing expertise on the Next Matter platform and best practices.
  • Support clients in identifying process optimization opportunities and how Next Matter can be used to solve the issues.
  • Partner with the North American Client Service Lead to own the account’s roadmap, ensuring seamless implementation, project management, and adoption.
  • Onboard and train Next Matter users, including workflow builders and end users.
  • Deliver technical support to North American customers, including our top global account in Canada.
  • Collaborate with European Solution Engineers, Sales, Product, and Engineering to design and build solutions for customer use cases.
  • Contribute to Quarterly Business Reviews with key clients.
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