Solution Engineer - German Speaking

Posted 11 days agoViewed

💎 Seniority level: Middle, 3-5 years

📍 Location: Remote EMEA

🔍 Industry: Software Development

🏢 Company: Next Matter👥 11-50💰 $16,000,000 Series A almost 3 years agoReal Time SaaS Information Technology Enterprise Software Collaboration Software

🗣️ Languages: German, English

⏳ Experience: 3-5 years

🪄 Skills: Project ManagementPythonSQLCloud ComputingGitJavascriptMicrosoft AzureAPI testingREST APIServerlessJSONTechnical supportData modelingSoftware EngineeringCustomer Success

Requirements:

3-5 years of client-facing experience as a Solution Engineer, Solutions Architect, or similar roles in technical implementation or digital transformation consulting.
Experience working on enterprise implementation projects.
Familiarity with REST APIs, comfortable building API calls or short scripts (JavaScript or Python), and deploying serverless functions with version control (Git).
Experience with Cloud infrastructure, particularly Microsoft Azure.
Strong collaboration skills with both business and technology stakeholders.
A customer-centric mindset, demonstrating grit, persistence, and a passion for driving customer success.

Responsibilities:

Act as a trusted advisor to customers, providing expertise on the Next Matter platform and best practices.
Support clients in identifying process optimization opportunities and how Next Matter can be used to solve the issues.
Partner with the Customer Success lead to own the account’s roadmap, ensuring seamless implementation, project management, and adoption.
Onboard and train Next Matter users, including workflow builders and end users.
Deliver technical support to DACH customers.
Collaborate with Solution Engineers, Sales, Product, and Engineering to design and build solutions for customer use cases.
Contribute to Quarterly Business Reviews with key clients.

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