Solutions Architect - (Remote - US)

View full description

Requirements:

• 5-7+ years of experience in customer-facing technical roles within large enterprise IT environments.
• Strong communication skills, with the ability to communicate complex technical concepts to both technical and business stakeholders.
• Proven experience managing complex technical projects and resolving critical customer issues.
• In-depth knowledge of Public-Key Infrastructure (PKI), cryptography, and digital certificates.
• Proficiency with DevOps and automation tools (e.g., Ansible, Bash, Jenkins, Puppet).
• Advanced technical troubleshooting skills and familiarity with containerization platforms (e.g., Kubernetes, Docker).

Responsibilities:

• Partner with the sales team to deliver the best technical solution to customers.
• Lead design workshops and document customer-approved solution designs.
• Act as the primary technical point of contact to efficiently implement solutions and address customer needs.
• Identify and mitigate risks in solution design and customer satisfaction.
• Work with internal teams to propose product improvements and new feature requests.
• Mentor junior team members, sharing knowledge and best practices across the team.