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Patient Support & Marketing Specialist

Posted 13 days agoViewed

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📍 Location: Philippines

🔍 Industry: Medical

🏢 Company: MedVA👥 1001-5000Virtual AssistantMedicalDentalHealth Care

🗣️ Languages: English

🪄 Skills: Content creationCustomer serviceRESTful APIsRelationship buildingMarketingLead GenerationDigital MarketingCRMEnglish communication

Requirements:
  • Call center experience with a strong customer service background.
  • Exceptional English skills with little to no accent.
  • Experience using GoHighLevel (GHL) marketing platform.
  • Outgoing, proactive, and comfortable engaging with patients and leads.
  • Strong follow-up skills to nurture leads and maintain patient relationships.
  • Experience working with patients in the medical field.
Responsibilities:
  • Serve as the initial point of contact for patient inquiries, providing prompt and accurate information regarding services and resources.
  • Coordinate and manage patient appointments, ensuring a seamless onboarding experience.
  • Develop and implement marketing strategies, including social media campaigns and email marketing, to enhance patient engagement.
  • Produce high-quality content for blogs, newsletters, and social media platforms that resonates with patients and encourages interaction.
  • Establish and maintain positive relationships with patients to foster loyalty and satisfaction.
  • Gather patient feedback and collaborate with the team to identify areas for service improvement.
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