Senior Solutions Architect, Post-Sales (West Coast)

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Requirements:

• 3-5 years of experience in a technical, customer-facing role, preferably within the data technology space.
• Firm understanding of some of the following: cloud data warehousing, data lakes, ETL concepts and workflows, BI solutions, SQL, and working with APIs; Networking experience a plus
• Experienced in use case discovery, scoping, and delivering complex solutions to multiple audiences
• Worked with Enterprise customers before and managed multiple stakeholders and priorities
• Been part of a high-performing team.
• Experience identifying and improving internal and customer-facing processes
• Previously worked in a startup environment. A high degree of ownership and appetite for ambiguity is critical, as well as a relentless desire to solve customer problems and chase down answers.
• Ability to travel to customer sites up to 25% of the time

Responsibilities:

• Be a strategic technical counterpart to the Success team at Monte Carlo.
• Define project scope based on the customer's needs and requirements, guide clear outcomes, and communicate technical and value propositions.
• Deliver implementations of Monte Carlo, including on complicated data lake environments.
• Define "best practice" approaches for achieving a desired technical capability through Monte Carlo.
• Deliver training and enablement on advanced technical concepts to technical customers.
• Create collateral, documentation, and other technical materials as needed
• Advocate on behalf of customers cross-functionally with Product, Engineering, Support, and Sales.
• Analyze customer trends and identify opportunities to drive product consumption growth