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Director, CRM Systems

Posted 21 days agoViewed

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💎 Seniority level: Director, 10-15 years

📍 Location: Remote-Global

💸 Salary: 158600.0 - 237900.0 USD per year

🔍 Industry: IT

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff about 2 years agoDeveloper ToolsDevOpsOpen SourceSaaSCloud Security

🗣️ Languages: English

⏳ Experience: 10-15 years

🪄 Skills: Project ManagementSalesforceBusiness OperationsCRMChange Management

Requirements:
  • 10-15 years of experience implementing, configuring, customizing and integrating SaaS software
  • 10-15 years’ experience in IT, with 7+ years’ experience leading and managing an IT organization or Applications group
  • Strong understanding of GTM and LTC business processes in a Salesforce environment.
Responsibilities:
  • Influences leadership within the cross-functional team and assists in roadmap planning.
  • Analyze and plan improvements in technical implementations to continue to deliver value to business partners.
  • Provide hands-on, expert-level technical assistance to delivery teams.
  • Run the technical implementation of large-sized projects which improve our ability to make better data driven insights, or make the company more efficient.
  • Build and manage global teams.
  • Measure, monitor, and maintain team’s ability to meet or exceed Service Level Agreements (SLA), Objectives and Key Results (OKRs), and Key Performance Indicators (KPIs).
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