Virtual Patient Concierge

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Requirements:

• In depth background in a remote set-up of work similar to freelancing as an Independent Contractor
• Strong persuasive and results-driven mindset
• Excellent verbal, written, and interpersonal skills
• Proficiency with the Five9 Dialer and email management
• Strong organizational skills and attention to detail
• Consultative knowledge in medical insurance
• Fast, reliable and stable internet connection (Fiber) and with internet backup

Responsibilities:

• Schedule and confirm appointments
• Handle objections
• Ensure a high attendance rate