Senior Jira Software Engineer

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Requirements:

• Experience with Atlassian Jira and its ecosystem as an administrator
• Understanding of common Jira usage patterns for various technical and non-technical departments
• Experience as a software developer in Python
• Professional written and spoken English
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities:

• Manage the entire Atlassian Cloud ecosystem at Canonical
• Design, document, and implement processes and automation in Jira
• Design, document, and implement integrations between Jira and the data warehouse
• Create analytical dashboards to enable stakeholders make data-driven decisions
• Create learning resources that scale
• Work with engineering, operations, and support teams at a global scale
• Take ownership of critical escalations and resolve them in a timely manner