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Director of Program Operations

Posted about 1 month agoViewed

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💎 Seniority level: Director, 5+ years

📍 Location: United States, GMT -8, GMT+8

💸 Salary: 135000.0 - 175000.0 USD per year

🔍 Industry: Education

🏢 Company: CodePath👥 11-50💰 $50,000,000 Grant 7 months agoEducationCommunitiesTrainingMobile

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementData AnalysisCross-functional Team LeadershipStakeholder managementProcess improvement

Requirements:
  • 5+ years of experience in complex program operations, including managing teams and systems
  • Experience not only building, but reshaping existing systems using Zendesk, Asana, Airtable, Notion, gSuite and similar platforms
  • Track record in expert-level optimization of processes and systems to improve efficiency and scalability
Responsibilities:
  • Lead and manage an offshore team of 11 full-time leaders, and 30+ part-time contractors
  • Understand and refine existing operational processes, rebuilding as needed, to support seamless delivery of courses at scale
  • Design and implement systems, automations, expansion, and contingency plans to address barriers to scaling operations
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