Senior Revenue Project Manager

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Requirements:

• 7+ years of proven experience in a project or program management role
• Minimum Bachelor’s degree in business, operations, human resources, adult education, organizational development, instructional design, or related field
• Excellent organizational, project, and time management skills; can juggle and prioritize multiple tasks with varying deadlines and stakeholders without dropping the ball
• Proven track record of utilizing Agile Methodology successfully, as well as working with large sets of data and using metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, partnering with SMEs (Subject Matter Experts) to complete project milestones, and communicating results to senior leadership
• Ability to dive deep and fully understand the project, in order to make informed decisions.
• Interpersonal, organizational, and critical thinking skills with adaptability to meet changing demands
• Strong ability in leading virtual planning and project meetings with colleagues of varying leadership levels to attain stakeholder buy-in to move a project forward
• Excellent verbal and written communication skills with an ability to streamline and explain complex issues to gain understanding and alignment
• Expert with Smartsheet or similar project management software
• Expert in the use of Google Suite and MS Office Suite applications and proficient in utilizing web-based tools (i.e., Zoom, GoogleMeet, MS Teams)
• Meticulous attention to detail - rarely making typos and noticing discrepancies that others would miss
• A self-starting attitude and desire to learn new programs and systems and widen your knowledge base about the retirement industry and our product
• Experience working in a fast-paced, high-growth software company where change is a constant

Responsibilities:

• Manage a portfolio of complex, often technical initiatives that span one or multiple lines of business, ensuring we meet our outcomes.
• Serve as the SME for project management best practices and contribute to the growth of the team/task force.
• Lead project teams by defining clear project plans, driving project-specific meetings, setting realistic expectations, tactically guiding teams in and outside of your department to deliver project goals, and adhering to project scope and timeline.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.
• Apply analytical and critical thinking to proactively solve for the unknown and mitigate risks with speed without compromising quality (before they become roadblocks).
• Own the entire project life cycle: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
• Create and maintain project documentation and collaborate with stakeholders to ensure documentation is up-to-date while enforcing procedures.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects; provide the path forward to address areas of concern and collaborate towards a solution.
• Work cross-functionally to identify gaps between teams, processes, and systems, help teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) and have a strong bias for action.
• Create executive status reports around your projects and lead cross-functional meetings.
• Other duties as assigned by the business.