Senior Product Manager, Business Systems & Infrastructure

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Requirements:

• An impactful track record as a Senior, Lead, Group or Staff Product Manager in B2B or SaaS product companies
• Salesforce CPQ & Billing expertise with deep experience configuring and optimizing Salesforce CPQ and Billing for pricing, quoting, invoicing, and subscription workflows.
• Deep familiarity with Payment & Financial Systems Integration, and strong knowledge of integrating Stripe and other payment processors into CRM and financial workflows for seamless transactions and reconciliation.
• Experience in Revenue Operations & Order-to-Cash, with a strong background in order-to-cash workflows, financial reporting, and revenue operations, ensuring accuracy and efficiency in business processes.
• Cloud Infrastructure & Security Awareness, with familiarity in AWS infrastructure, security best practices (IAM, encryption), compliance frameworks (PCI, HIPAA, SOC 2), and observability tools (Datadog, Sentry) to support system reliability and security initiatives.
• Strong technical acumen and ability to articulate complex technical concepts through simple storytelling
• Core values of deep collaboration and working in cross functional teams
• Ability to build alignment with opinionated stakeholders and executives easily
• Understanding of how to strike a balance between customer needs and revenue goals
• Big picture perspective, but also ability to zoom in with attention to detail
• An ownership mindset

Responsibilities:

• Establish and execute the product vision, strategy, and roadmap for Salesforce solutions, aligned with customer needs and business objectives.
• Support the Platform and Infrastructure team to bolster availability, reliability, compliance, and security across our cloud environment.
• Rally and align counterparts, cross-functional team, stakeholders, leaders and executives
• Execute on the roadmap through discovery and delivery while continuously balancing customer and business needs
• Partner closely with design, engineering, and product marketing peers and shape, iterate, and deliver business and customer driven outcomes
• Make key decisions that impact the future of the product and company
• Influence strategy and roadmap of other teams
• Engage with high profile customers and technology partners
• Stay ahead of regulatory compliance in commerce space
• Contribute to the product culture, mentor others and advocate for best practices