Senior Revenue Operations Specialist

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Requirements:

• Exceptional Communication Skills: Demonstrated ability to effectively communicate and build relationships with colleagues and stakeholders across different teams.
• Tech-Savvy: Proficient in using CRM software and other sales tools, Salesforce preferred, with the ability to quickly adapt to new technologies and platforms.
• Team Player: Ability to work collaboratively within a team, contributing to a positive and productive team environment.
• Time Management: Excellent organizational, time management and project management skills with the ability to balance multiple tasks and priorities effectively.
• Adaptability: Flexibility and openness to change is crucial, with the ability to thrive in a fast-paced and dynamic work environment.
• Preferred 3-5 years of experience in revenue operations or similar role.
• Ability to clearly articulate technical topics to a non-technical audience.
• Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants.

Responsibilities:

• Provide front-line support including managing user access to the tech stack and efficiently resolving internal user tickets.
• Perform data analysis including usage and pipeline analytics for sales teams.
• Participate in technical design sessions to develop solutions aligned with business objectives.
• Support solution implementation in Salesforce and other tools.
• Translate business requirements into processes that enable users to best leverage our tools and products.
• Create and maintain documentation of business processes to leverage best practices.
• Additional duties and responsibilities as necessary.