IT Director - Mobile Device Management Engineer

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Requirements:

• 3+ years of experience in Mobile Device Management, specifically with Jamf Pro.
• Strong knowledge of the Apple ecosystem, including iOS, iPadOS, and macOS device management.
• Experience with React.js for front-end development.
• Scripting experience with Bash, Python, or AppleScript for automation.
• Familiarity with Apple Business Manager (ABM) and Apple School Manager (ASM).
• Understanding of Zero-Touch Deployment, security policies, and compliance standards.
• Excellent troubleshooting and problem-solving skills for handling user complaints.

Responsibilities:

• MDM Administration: Manage, deploy, and optimize Apple devices (iPhones, iPads, and Macs) using Jamf Pro and other MDM solutions.
• Device Security & Compliance: Ensure compliance with security policies, enforce configurations, and deploy updates seamlessly.
• Troubleshooting & Support: Diagnose and resolve user complaints related to mobile device performance, connectivity, and software issues.
• Automation & Scripting: Develop and maintain automation scripts (e.g., Bash, Python, AppleScript) to streamline MDM workflows.
• React Development: Build and maintain internal tools using React for managing Apple device configurations, reporting, and self-service solutions.
• Collaboration: Work closely with IT, Security, and Engineering teams to optimize Apple device usage and improve end-user experience.