Bdc/ Auto Dealers Appointment Setter

View full description

Requirements:

• Previous experience in a business development role, appointment setting, or sales in the automotive industry is preferred.
• Excellent communication skills, both verbal and written.
• Strong customer service skills with the ability to build rapport with clients.
• Proficiency in CRM systems and appointment scheduling software is a plus.
• Ability to multitask and manage time in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Self-motivated with a positive outlook and drive to succeed.
• Flexible schedule availability, including evenings and weekends as needed.

Responsibilities:

• Make outbound calls to potential customers to schedule appointments for the sales team.
• Respond to inbound inquiries through phone, email, and chat, providing information about vehicles and dealership services.
• Maintain a thorough understanding of inventory, specials, and financing options to effectively address customer questions.
• Document customer interactions, schedule appointments accurately, and follow up to confirm attendance.
• Work closely with the sales team to ensure a smooth transition of leads and maximize conversion rates.
• Provide exceptional customer service throughout the appointment-setting process.