SVP, Revenue Operations

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Requirements:

• 15+ years of experience in revenue operations, sales operations, or a related leadership role within a high-growth software or SaaS company.
• Proven track record of scaling revenue operations in fast-paced, dynamic environments.
• Deep understanding of SaaS business models, including recurring revenue metrics and lifecycle strategies.
• Sales Strategy & Planning experience, including TAM assessment, segmentation, sales capacity modeling, territory design, and quota setting
• Strong analytical skills with the ability to turn complex data into actionable insights.
• Expertise in CRM and revenue management tools (e.g., Salesforce, HubSpot, Tableau).
• Exceptional leadership, communication, and strategic thinking skills.
• Experience managing large cross-functional teams and driving organizational alignment.
• MBA or advanced degree preferred but not required.

Responsibilities:

• Develop and execute a comprehensive revenue operations strategy aligned with the company’s growth objectives.
• Partner with executive leadership to drive revenue predictability and improve profitability.
• Ensure the alignment of sales, marketing, and customer success teams to maximize customer lifecycle value.
• Ensure capacity planning, outbound activity, and territory balancing are effectively managed.
• Create effective incentive programs that drive results and create the right behaviors
• Implement systems and processes to support pipeline management, forecasting, and performance tracking.
• Collaborate with pricing and product marketing team on packaging and go-to-market strategies for scalability and revenue acceleration.
• Collaborate with sales enablement teams to streamline training and tools for revenue teams.
• Work with Enablement teams to implement onboarding and ever-boarding programs, ensuring continuous development and alignment with sales strategies.
• Optimize the customer journey from handoff to retention and expansion.
• Build and manage a robust analytics framework to track key performance metrics and drive accountability within the GTM organization (e.g., SAOs, Win-rates, ARR and CAO).
• Leverage (customer usage/adoption) data insights to identify revenue growth opportunities and operational inefficiencies.
• Establish consistent reporting systems to provide transparency and actionable insights across the organization.
• Oversee the selection, implementation, and integration of CRM, marketing automation, and other revenue tools (e.g. Gong, 6Sense).
• Drive adoption of technologies that enhance productivity and improve customer experiences.
• Mentor and lead a high-performing Revenue Operations team.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Act as a cross-functional liaison to ensure seamless execution of initiatives across departments.