Account Manager - Instruments/Diagnostics - Germany

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Requirements:

• Prior experience as an Account Manager or Sales Manager within the Chemistry or Diagnostics industry.
• Proven track record of managing and growing key accounts.
• Strong knowledge of chemistry and diagnostic products and services.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Ability to understand and articulate technical information to non-technical audiences.
• Result-oriented mindset with a focus on customer satisfaction and business growth.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Fluency in English and German is required, additional languages are a plus.
• Bachelor's degree in a relevant field is preferred.

Responsibilities:

• Develop and maintain strong relationships with key accounts, serving as the main point of contact and building trust and credibility.
• Understand and anticipate customer needs and provide consultative solutions to drive customer satisfaction and retention.
• Identify opportunities for upselling and cross-selling of products and services.
• Work closely with cross-functional teams including R&D, Marketing, and Technical Support to ensure customer needs are met.
• Monitor market trends and competitor activities to identify opportunities for growth and market expansion.
• Provide regular reports and updates on account activities, sales forecasts, and market insights to senior management.
• Participate in industry conferences, exhibitions, and events to build networks and promote our products and services.
• Stay up-to-date with industry regulations and compliance requirements.