Senior Program Implementation Coordinator

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💎 Seniority level: Senior, 3+ years

📍 Location: United States

💸 Salary: 65000.0 - 85000.0 USD per year

🔍 Industry: Higher Education

🏢 Company: CodePath👥 11-50💰 $50,000,000 Grant 7 months agoEducation Communities Training Mobile

⏳ Experience: 3+ years

🪄 Skills: Project ManagementAgileData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsDocumentationRelationship buildingProblem-solving skillsReportingTrainingStrong communication skillsData entryStakeholder management

Requirements:

Strong commitment to CodePath's mission and values
Bachelor's degree in education, business, or a related field preferred
3+ years working within a team to skillfully carry out specific projects and implement initiatives, with exceptional attention to detail, and demonstrable positive business impact
2+ years effectively managing multiple engagement projects simultaneously, setting goals, tracking progress, and meeting deadlines
Experienced relationship builder who deeply understands and connects with student and faculty needs, concerns, and motivations to foster strong relationships based on mutual respect, transparency, and open communication
Ability to understand and use data to drive program improvements
Experience with basic Learning Management System customization and integrations
Ability to navigate the LMS interface, create and manage courses, upload content, and manage user permissions
Strong ability to focus on high priority tasks and take ownership of tasks from conception through completion

Responsibilities:

Be the main point of contact from CodePath for stakeholders involved in assigned courses: faculty, instructional staff, students
Review and address feedback and help requests from CodePath Adjunct Instructors and Tech Fellows
Be on call during classes and weekly instructional staff meetings, to address ad-hoc requests for support and feedback
Maintain course tracking systems for all assigned courses and continue to monitor, update, and make inquiries based on course status
Monitor student progress and outcomes: track and report student performance, alert for students off-track to successfully complete the course, and propose remedial action to support students
Identify and alert on CodePath E3 for-credit course challenges, including operational issues, resource constraints, or unforeseen obstacles to program success
Conduct regular program evaluations and solicit feedback from stakeholders to facilitate program retros and continuous improvement initiatives

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