Systems Administrator

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Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in a Systems Administrator or similar role.
• Strong knowledge of Windows and macOS operating systems.
• Experience with Mobile Device Management (MDM) solutions, preferably JumpCloud.
• Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• Experience administering key cloud applications such as Okta, Google Workspace, and ZScaler.
• SaaS application administration experience.
• Strong problem-solving skills, attention to detail, and effective communication.

Responsibilities:

• Administer and optimize corporate applications, monitor performance and implement upgrades.
• Provide timely technical support and troubleshooting for end users.
• Participate in evaluation, deployment, and enhancement of new technologies.
• Develop and maintain detailed documentation for systems and processes.
• Coordinate with business system owners, vendors, and IT service providers to optimize service delivery.
• Refine IT processes to improve efficiency and user satisfaction.
• Conduct security investigations and support audit activities.