Senior Site Reliability Engineer - Platform

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Requirements:

• At least 5+ years of software engineering experience.
• Strong understanding of data structures and algorithms related to performance and reliability.
• Fluency in at least one programming language such as Golang, Ruby, Python, or JavaScript.
• Strong skills around observability, debugging, and performance tuning.
• Ability to debug complex systems and willingness to understand and improve any layer of the stack.
• Experience with container orchestration systems (Docker, ECS, EKS) and monitoring tools (DataDog, Graphite, Grafana, Prometheus).
• Deep knowledge of UNIX/Linux system internals including system calls, TCP/IP, and debugging tools.
• Strong communication skills and ability to explain technical concepts clearly.
• Demonstrated critical thinking under pressure.

Responsibilities:

• Build automation and improve systems to eliminate toil and operations work.
• Improve observability, reliability, and availability by defining and measuring key metrics.
• Collaborate with the core infrastructure team to performance tune and optimize cloud deployments.
• Collaborate with product teams to reduce service disruptions and automate incident response.
• Proactively find and analyze reliability problems and design software for improvements.
• Facilitate incident response, conduct root cause analysis, and blameless retrospectives.
• Educate and mentor the engineering team to enhance system reliability and promote reliability as a core value.