Lead Solutions Engineer - SF or Remote in US/Canada

Posted about 1 year agoInactiveViewed
United States, CanadaFull-TimeCybersecurity
Company:Operant AI
Location:United States, Canada, PST, NOT STATED
Languages:English
Seniority level:Lead, 4+ years
Experience:4+ years
Skills:
LeadershipSoftware DevelopmentArtificial IntelligenceCloud ComputingCybersecurityKubernetesProduct ManagementCross-functional Team LeadershipGoREST APICommunication SkillsCollaborationWritten communication
Requirements:
4+ years of experience in a similar role. Experience working in cloud-native or hybrid environments at Fortune 1000 companies, with cybersecurity experience a plus. Significant knowledge of Kubernetes and cloud security. Comfort and passion for customer interactions and relationship building. Experience performing demos for technical and business-focused prospects. Familiarity with Go and Kubectl. Impeccable written communication skills. Experience in a fast-paced startup environment. Proactive in anticipating challenges with quick response times. Open and receptive to new ideas. Willingness to mentor team members. Ability to travel domestically and internationally. Bachelor's degree in Engineering, Computer Science or a comparable field preferred.
Responsibilities:
Provide pre-sales support to customers in deploying, configuring and onboarding with Operant. Anticipate technical objections or potential barriers and proactively address them. Provide post-sales support to top customers to expand usage to new users and use cases. Understand customer needs and translate those needs into POC and onboarding plans. Own POC success, drive execution and customer engagement. Create custom demos for customer priority use cases. Perform live product demos highlighting Operant’s features. Collaborate with engineering to build and support customer POC/POV solutions. Contribute content supporting the sales process. Attend conferences and client meetings, engaging with prospects. Write external facing documentation for product onboarding and workflows. Present talks and conduct workshops for security engineers.
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