Lead Solutions Engineer - SF or Remote in US/Canada

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Requirements:

• 4+ years of experience in a similar role.
• Experience working in cloud-native or hybrid environments at Fortune 1000 companies, with cybersecurity experience a plus.
• Significant knowledge of Kubernetes and cloud security.
• Comfort and passion for customer interactions and relationship building.
• Experience performing demos for technical and business-focused prospects.
• Familiarity with Go and Kubectl.
• Impeccable written communication skills.
• Experience in a fast-paced startup environment.
• Proactive in anticipating challenges with quick response times.
• Open and receptive to new ideas.
• Willingness to mentor team members.
• Ability to travel domestically and internationally.
• Bachelor's degree in Engineering, Computer Science or a comparable field preferred.

Responsibilities:

• Provide pre-sales support to customers in deploying, configuring and onboarding with Operant.
• Anticipate technical objections or potential barriers and proactively address them.
• Provide post-sales support to top customers to expand usage to new users and use cases.
• Understand customer needs and translate those needs into POC and onboarding plans.
• Own POC success, drive execution and customer engagement.
• Create custom demos for customer priority use cases.
• Perform live product demos highlighting Operant’s features.
• Collaborate with engineering to build and support customer POC/POV solutions.
• Contribute content supporting the sales process.
• Attend conferences and client meetings, engaging with prospects.
• Write external facing documentation for product onboarding and workflows.
• Present talks and conduct workshops for security engineers.