Support Integrations Engineer (Philippines)

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Requirements:

• BS degree in Computer Science, similar technical field of study, or equivalent practical experience.
• 3-5 years of experience delivering fixes for software bugs and/or feature enhancements.
• Solid understanding of networks, operating systems, information security, and databases.
• Experience with one or more programming languages: Python, JavaScript, Java, C/C++, C#, Objective C, or Go (Python and JavaScript preferred).
• Solid front-end development skills in HTML, CSS, and JavaScript.
• Knowledge of latest front-end technologies like React, Vue, Webpack, and NPM.
• Interest in learning other coding languages as needed.
• Working proficiency in verbal and written English.

Responsibilities:

• Debugging and troubleshooting client issues in production systems.
• Identifying the root cause of software errors and proposing and developing fixes.
• Refactoring legacy code and systems to increase maintainability and efficiency.
• Writing Unit Tests and developing testing frameworks.
• Collaborating with Customer Support and Product teams to handle client requests.
• Maintaining, monitoring, and troubleshooting production systems.
• Designing and building elegant and user-friendly UIs.
• Designing and developing backend systems and APIs.
• Adhering to agile development practices and improving processes.
• Communicating effectively with team members.
• Staying updated on developments in web applications and programming languages.