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🧭 Full-Time
🔍 Software Development
🏢 Company: Degreed👥 501-1000💰 $50,935,667 about 2 years ago🫂 Last layoff over 2 years agoEducationCorporate TrainingEdTechSkill AssessmentSoftware
- Strong knowledge of API-based integrations, data mapping, and middleware solutions.
- 5+ years of technical expertise with hands-on experience in data transfer and integration protocols (API, FTP, ETL, data warehouse, BI tool integrations, SSO/SAML).
- Proficiency in building and consulting on automation and middleware solutions.
- Strong commercial and business acumen, with the ability to position technical solutions that align with both client needs and revenue objectives.
- Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders.
- Strong problem-solving skills and the ability to work both independently and collaboratively.
- Ability to manage third-party vendors and cross-functional stakeholders in product-related commitments.
- High attention to detail and strong organizational skills.
- Serve as a technical subject matter expert, providing deep expertise in Degreed’s architecture, integrations, and data capabilities.
- Act as a resource in pre- and post-sale engagements, assisting with the scoping of complex projects.
- Act as a key liaison on projects that involve complex product commitments, facilitating communication between product and client teams.
- Analyse client requirements and business processes to design and implement tailored technical solutions that leverage the Degreed platform’s capabilities.
- Lead the scoping, solution design, costing, and documentation of complex client asks.
- Own and deliver high-value and high-quality solutions for key enterprise clients.
- Develop custom solutions via middleware and automation to support recurring service offerings and internal initiatives.
- Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client’s interoperability with Degreed.
- Manage third-party vendors in product commitments, ensuring technical feasibility and alignment with business objectives.
- Troubleshoot and resolve integration, data flow, and technical challenges, collaborating with support and engineering teams.
- Apply commercial acumen to scope and cost professional services engagements, ensuring profitability and scalability of the department.
- Develop recurring service models and oversee their implementation to drive continuous value for clients.
- Contribute to the refinement of Degreed’s Professional Services strategy by identifying opportunities for automation, standardization, and process improvements.
- Develop and maintain comprehensive documentation on integration architectures, data flows, and platform configurations.
- Establish and share best practices with internal and external stakeholders to ensure the successful implementation of technical solutions.
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Posted 4 months ago
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