Data Specialist

Posted 2024-10-20

📍 Location: United Kingdom, Europe

🔍 Industry: Artificial intelligence, customer service

🏢 Company: DigitalGenius

🗣️ Languages: English

🪄 Skills: Project ManagementArtificial IntelligenceMachine LearningCommunication SkillsCollaborationAttention to detail

Attention to detail: Ability to accurately label and categorize complex data sets.
Understanding of e-commerce workflows: Familiarity with how e-commerce businesses handle customer service.
Tech savvy: Comfortable working with data labelling tools, spreadsheets, and collaboration software.
Communication skills: Strong communication to provide feedback and collaborate effectively within the team.
Good time management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Background in e-commerce customer service (preferred): Previous experience in customer service in e-commerce is highly desirable.

Review and label e-commerce customer service conversations and policies with high accuracy.
Collaborate with the AI and product teams to refine and optimize data labelling guidelines.
Take ownership of data quality to improve AI model training.
Work in collaboration with AI engineers to identify trends and nuances in customer service data.
Manage the quality control process for labelled data using various modern tools.
Explore technical areas such as natural language processing, machine learning fundamentals, and data analytics.
Take initiative in solving data-related challenges and suggest improvements.

Posted 2024-11-09

📍 UK, India, Pakistan

🧭 Part-Time

🔍 Education

🏢 Company: fairtutors

Expert-level skills in Excel, including advanced formulas, pivot tables, and data validation.
In-depth experience with Google Sheets, including custom functions and Apps Script.
Familiarity with Excel macros, VBA, or Google Apps Script.
Understanding of programming concepts with hands-on experience in VBA, SQL, or basic scripting.
Ability to interpret data for reports and identify insights.
Strong attention to detail and problem-solving skills.
Excellent communication skills to convey data solutions.

Design, create, and maintain Excel and Google Sheets for tracking KPIs, client and tutor data, scheduling, etc.
Use formulas and coding (e.g., VBA, macros) to automate tasks and optimize workflows.
Develop custom reports, dashboards, and visualizations for decision-making.
Conduct data audits for accuracy and resolve discrepancies.
Collaborate with IT and operations for system integration.
Identify and implement process improvements.

Communication SkillsAnalytical Skills

Posted 2024-11-09

🔧 Requirements