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IT Administrator

Posted 2024-10-13

View full description

💎 Seniority level: Middle, Proven experience as an IT Administrator

🔍 Industry: Cloud computing, application acceleration

🏢 Company: Macrometa👥 51-100💰 $ on 2022-11-09DatabaseCloud Data ServicesCloud ComputingSoftwareCloud Infrastructure

🗣️ Languages: English

⏳ Experience: Proven experience as an IT Administrator

Requirements:
  • Proven experience as an IT Administrator, preferably in a remote and cloud-centric environment.
  • Strong familiarity with tools such as Google Workspace, Slack, JIRA, GitHub, and operating systems like Linux and macOS.
  • Experience with AI and automation tools such as ChatGPT, OpenAI, and Claude.
  • Proficiency in managing cloud services on platforms like Linode, AWS, and GCP.
  • Strong scripting skills (e.g., Bash, Python) for system management.
  • Solid understanding of network security, including firewalls and encryption.
  • Excellent problem-solving, communication skills, and ability to work independently.
  • Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
Responsibilities:
  • Manage user onboarding and offboarding processes, ensuring secure access.
  • Provide technical support to remote employees, troubleshooting various tools.
  • Oversee cloud-based systems, ensuring uptime, security, and performance.
  • Implement security best practices and monitor cloud service performance.
  • Automate repetitive tasks using scripting for improved efficiency.
  • Support SOC 2 compliance through collaboration with the compliance team.
  • Integrate various tools and optimize the use of AI and machine learning.
  • Document IT processes and prepare system performance reports.
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  • Experience with troubleshooting hardware and software issues, user support, and managing IT infrastructure.
  • Excellent verbal and written communication skills to interact with users and team members effectively.
  • Ability to manage multiple tasks and projects, prioritize effectively, and maintain documentation.
  • Ability to work well in a team environment and collaborate with design and development teams as well as managers.
  • Willingness to stay updated with new technologies, trends, and best practices in IT.
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • 2+ Years of Relevant Experience.
  • CompTIA, ITIL or relevant experience is a plus.

  • Development and management of IT infrastructure including IDS/IPS and VPNs.
  • Create, update, and remove user accounts in company services.
  • Set up and configure computers, smartphones, and other devices for users.
  • Manage permissions and access rights for resources.
  • Provide technical support to users for hardware, software, and connectivity issues.
  • Develop and enforce IT security policies and procedures.
  • Deploy and manage antivirus and anti-malware solutions.
  • Conduct regular security audits to identify vulnerabilities and compliance issues.
  • Respond to security incidents including data breaches and cyberattacks.
  • Provide regular reports on IT performance, issues, and security status.
  • Stay updated with the latest IT trends, technologies, and best practices.

CiscoCybersecurityLDAPMicrosoft Active DirectoryCommunication SkillsCollaboration

Posted 2024-10-22
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