AirDNA

AirDNA turns short-term vacation rental data into actionable analytics. Analyze easier. Invest wiser. List smarter. Succeed faster.

101-250 employees

Founded 2015

Business Intelligence

Private Company

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Business Intelligence Big Data Market Research Analytics Enterprise Software Data Visualization+2 more

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions3

Fully remote and open to candidates based in Latin America or the CaribbeanContractShort-term rentalsPosted

Product Support Specialist - Adapt

Own technical escalations from frontline Support through resolution, involving Engineering when needed.
Reproduce pricing and sync problems, form hypotheses, and isolate their causes.
Use SQL, logs, analytics reports, and existing code to investigate and verify what happened.
Explain Adapt's pricing decisions to hosts in plain language, through writing, screen recordings, or calls.
Create help-center articles, in-app guidance, and content for the Adapt AI agent.
Share weekly escalation themes grouped by host type and portfolio size, and follow fixes through shipment.
Identify at-risk accounts and involve Revenue Management before hosts leave.
Create SOPs, macros, and escalation paths for the support pod.

PythonSQLRESTful APIs+1 more

Showing 1 of 3 positions

Overview

AirDNA is a private, for-profit company founded in 2015. It operates in the Analytics, Big Data, Business Intelligence, Data Visualization, Enterprise Software, Market Research, Real Estate, and Software industries. The company provides data and analytics for the short-term rental industry, tracking the daily performance of over 10 million listings in 120,000 global markets. Products include MarketMinder, Rentalizer, AirDNA Adapt, Custom APIs, and Enterprise Solutions. AirDNA was acquired by Alpine Investors in March 2022 and acquired Uplisting in 2024. The company has acquired Arrivalist as well.

Culture

AirDNA operates with a hybrid work environment and also has employees working remotely from various countries. The company offers unlimited discretionary time off and sick time. They value curiosity, initiative, and a "Get Stuff Done" approach.

Technology Story

AirDNA uses technologies such as SPF, HSTS, U.S. Server Location, DNSSEC, Cloudflare, Cloudflare CDN, Google Call Conversion Tracking, Cloudflare JS, CDN JS, and HSTS IncludeSubdomains PreLoad. The company's tech stack includes Flask, PostgreSQL, Python, React, and Redis. It also uses Google Analytics, Tableau, Figma, and Zeplin. The company maintains an active tech count of 47 technologies. The Strategy & Planning Analyst job opening requires proficiency in SQL (complex queries, joins, window functions, CTEs) across databases like Snowflake, PostgreSQL, or Redshift, and experience with BI tools such as Hex, Sigma, or Power BI. Familiarity with ETL concepts (dbt, Airflow, Fivetran) or AI-based tooling (Claude, Zapier) is also noted as a plus.

Why Work Here

AirDNA offers full-time indefinite contracts and 25 holidays per year. The company provides a continuing education stipend and paid parental leave. Employees are eligible for an annual discretionary incentive bonus program based on company and individual performance. The company offers a hybrid work environment, flexible work schedule, and async-friendly policies. New MacBooks are provided to employees. Offices in Denver and Barcelona are pet-friendly, with additional office perks like fully stocked kitchens and in-office lunch three days a week for Denver employees.

Benefits and Perks

Full-time indefinite contract
25 holidays per year
Continuing education stipend
Paid parental leave
Discretionary incentive bonus program
Medical, dental, and vision packages
401K option with company match
Company-sponsored family events
Defined reimbursement or per diem policy for work-related expenses
Hybrid work environment

Tech Stack

mxanalytics

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