- Set product direction and evolve the platform strategy in partnership with the Executive Director and senior leadership.
- Define and prioritize a product roadmap aligned with organizational strategy, usability, reliability, and scalability.
- Oversee the end-to-end product lifecycle, from planning and requirements gathering through design, deployment, and maintenance.
- Direct the engineering agency by translating product priorities into well-scoped technical work and reviewing what ships.
- Provide technical leadership on architecture, tradeoffs, and feasibility.
- Oversee third-party product services, including integrations, billing, and nonprofit discounts.
- Lead data strategy and evaluation, defining useful measures of success and using qualitative and quantitative evidence to inform decisions.
- Improve cross-functional communication, product decision-making, planning, and visibility into priorities, risks, dependencies, and decisions.
- Communicate product vision and strategy to internal and external stakeholders.
Data AnalysisProduct ManagementCross-functional Team Leadership