- Design and deliver complex, business-critical automations and integrations connecting core systems, including AI-powered and agentic workflows.
- Choose technical approaches for problems without established patterns and document recommendations, options, risks, and tradeoffs.
- Identify and address structural causes such as brittle integrations, workflow gaps, and unclear data contracts.
- Develop reusable patterns, shared components, and agent building blocks, and drive their adoption across IT.
- Guide technical principles for authentication, error handling, agent permissions, and testing, and help shape standards with Security and Compliance.
- Own monitoring, alerting, and incident response for production automations and agents; lead investigations when systems break.
- Serve as an escalation point and reduce recurring incidents through root-cause fixes, automation, and better tooling.
- Partner with teams across the company on integration design and cultivate relationships with vendors and platform partners.
- Support IT Systems Engineers through design reviews and pairing, and provide training and documentation on orchestration and AI agents.
PythonRESTful APIs