- Serve as the primary HR point of contact, answering team members’ questions about company policies and employment matters.
- Administer employee benefits, including open enrollment, qualifying life events, and benefits-related issues, in partnership with brokers and vendors.
- Maintain confidential employee records in HR systems and assist the payroll team with payroll adjustments.
- Manage compliance with federal and state employment laws, unemployment insurance, workers’ compensation, accommodations, and leave administration.
- Coordinate state registrations for the remote organization across multiple jurisdictions using existing systems and vendors.
- Review and update the employee handbook, HR policies, and internal documentation.
- Handle employee relations matters, document issues and resolutions, and escalate complex or sensitive matters when appropriate.
- Support performance management, compensation reviews, and employee engagement initiatives, including surveys and feedback analysis.
- Identify opportunities to improve HR processes, streamline workflows, and enhance the team member experience.