- Support onboarding for new partners, ensuring smooth implementation and adoption
- Manage a portfolio of small-to-mid-sized accounts with guidance from senior team members
- Respond to partner inquiries and proactively identify opportunities to improve client experience
- Monitor account health metrics and flag risks or expansion opportunities
- Assist with revenue growth initiatives
- Collaborate with product and engineering teams to communicate client feedback
- Maintain accurate CRM documentation and reporting
- Contribute to improving internal processes as we continue to scale
Customer SuccessSaaSAccount Management+1 more