- Build genuine relationships with client teams, including decision makers and nonprofit partners.
- Serve as a trusted advisor, providing guidance on data best practices, KPI measurement, and impact storytelling.
- Manage revenue including renewal, expansions, and referrals across a client portfolio.
- Lead success planning and quarterly business reviews to track progress against goals.
- Lead client onboarding processes to help clients define their goals and data collection strategies.
- Manage multiple competing priorities using tools like Salesforce, Slack, and Asana.
- Serve as the voice of the customer internally to help drive the product roadmap.
Project ManagementData AnalysisSalesforce+4 more