Briljent

Since 1998, Briljent has partnered with federal, state, and local agencies to drive meaningful, people-centered change

Private Company

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Open Positions1

United StatesTemporaryStaff AugmentationPosted

Help Desk Specialist

Respond to queries on the phone, via email and through remote access
Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software
Train computer users
Train other staff on troubleshooting and diagnosing problems
Gain feedback from customers to improve training methods
Write and editing training manuals
Run reports and analyzing common complaints and problems

Customer serviceTrainingTroubleshooting+1 more

About Briljent

Since 1998, Briljent has partnered with federal, state, and local agencies to drive meaningful, people-centered change. We specialize in adult learning solutions, organizational change management, health strategy and innovation, project management, and staffing services. Our nationwide team brings deep industry expertise, practical experience, and a commitment to helping organizations successfully implement systems, programs, and strategies that make a real impact.