Recharge

Recharge offers subscription management software for e-commerce businesses.

501-1000 employees
Mobile Payments
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

Location: RemoteFull-TimeSaaS Subscription PlatformPosted
  • Resolve questions and issues for online merchants using technical expertise.
  • Communicate clearly in writing to both technical and non-technical audiences.
  • Make occasional outbound phone calls for quick context gathering.
  • Diagnose technical issues and guide merchants to subscription-related resolutions.
  • Educate merchants on features and capabilities to drive their success.
  • Identify patterns and escalate recurring bugs to the engineering team.
  • Collaborate with teammates in a swarm support model to resolve issues.
  • Maintain product expertise through current releases.
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About Recharge

Recharge pioneers the future of commerce by building leading subscription management solutions for e-commerce merchants. Today, you will join a platform powering over 50 million subscribers across 15,000 global brands. This includes fast-growing names like Verve Coffee Roasters and Dr. Squatch. We help merchants increase revenue and customer lifetime value. Our solutions also actively reduce operating costs and churn. Recharge has processed over $20 billion in transactions since its inception.

How We Work

Recharge is a remote-first company with over 500 team members across 15 countries. We emphasize a supportive culture with a strong focus on collaboration. Expect open communication and outcomes delivered through agile methodologies. We prioritize clear documentation and use Slack for informal messages. Email handles important matters, and town halls provide verbal reinforcement. We actively encourage healthy boundaries between work and life. A Culture Council, with members from all departments, meets monthly. They discuss and implement ideas to continually improve our company culture.

Engineering at Recharge

You will tackle interesting problems across a modern tech stack. We leverage GCP, Kubernetes, and GitLab for robust infrastructure. Engineers craft solutions using Python, Flask, React, and Vue.js. Our data environment utilizes Snowflake and Looker for insights. We focus on continuous improvement, from secure network architectures to advanced application security tools. You will apply sound security practices. You will also help build data pipelines and infrastructure. We aim to power both internal analytics and customer-facing data products. We encourage active experimentation with AI tooling to scale team output.

Why Join Us

  • Shape the future of subscription commerce with a market leader.
  • Work in a truly remote-first environment with global team members.
  • Solve complex technical challenges on a modern, evolving stack.
  • Contribute to a supportive culture that values collaboration and outcomes.
  • Benefit from salary transparency and comprehensive benefits.

Benefits & Perks

  • Medical, dental, and vision plans (100% premiums covered for individuals and dependents)
  • Retirement plan with employer contribution (401(k) in US, RRSP in Canada)
  • Flexible Paid Time Off
  • Paid Parental Leave (16 weeks for eligible team members)
  • Monthly Remote Life and Merchant stipends
  • Home-office stipend and optional coworking space
  • Designated "Recharge Days" for wellness

Tech Stack

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