- Execute routine system tasks including user account setup, password resets, and access permissions.
- Monitor system functionality and diagnose hardware and software issues.
- Support deployment of updates, patches, and antivirus solutions in compliance with DoD cybersecurity directives (STIGs/IAVM).
- Contribute to security compliance efforts and maintain system documentation, SOPs, and configuration records.
- Execute backup and restoration procedures to ensure system continuity.
- Provide operational support for cybersecurity tools such as HBSS, ACAS, and SIEM technologies.
- Manage Linux-based sensors and hardware, including iDRAC and BluVector platforms.
- Respond to technical support requests and collaborate with the help desk team.
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