- Serve as a hands-on GRC advisor for a portfolio of customers, guiding them through risk assessments, risk registers, audit preparation, and control rollouts.
- Help customers prepare for and navigate audits (SOC 2, ISO 27001, HIPAA, PCI-DSS, NIST, and similar frameworks), translating requirements into practical next steps.
- Advise on policy development and control design tailored to each customer's risk profile and maturity level.
- Spot GRC complexity early to provide guidance beyond standard playbook answers.
- Partner with Support and Customer Success to own escalations requiring specialized GRC expertise.
- Turn recurring customer questions into scalable guidance such as playbooks and internal knowledge base content.
- Act as the voice of the customer internally to improve platform GRC workflows.
ComplianceHIPAA