- Own and optimize Salesforce infrastructure and overall sales systems strategy in partnership with an external admin and internal stakeholders
- Manage the commercial tech stack, including tool selection, workflow optimization, system adoption, and rep efficiency
- Coordinate conference and event execution, including logistics, pre-event campaigns, post-event follow-up, and lead capture workflows
- Improve sales team workflow and execution across process, contracting, legal coordination, and internal operations
- Maintain and continuously improve the sales team's Notion knowledge base, process documentation, and internal resources
- Build and support sales enablement programs, including playbooks, messaging, onboarding materials, and training resources
- Develop and improve outbound cadences, account development workflows, and rep outreach processes
- Support data analytics and business case development for prospective employers, health plans, and other key accounts
- Track and improve core operating metrics, including rep efficiency, conference lead follow-up speed, and process adherence
SalesforceNotion