- Lead and coordinate high-priority, cross-functional initiatives from scoping through execution, ensuring alignment across Clinical, Sales, Engineering, Product, and Finance.
- Act as a trusted project lead for COO-sponsored initiatives, translating strategy into structured workplans with clear owners, milestones, and accountability.
- Document, analyze, and redesign end-to-end business processes to eliminate bottlenecks and reduce operational friction.
- Serve as a connective tissue across departments — facilitating communication, surfacing misalignments early, and fostering a culture of shared context.
- Identify manual, repetitive workflows and drive automation initiatives using tools like Zapier, Make, or native integrations within our tech stack.
- Own the integrity of operational and business data — establishing definitions, resolving discrepancies, and partnering with Data/Analytics to ensure single sources of truth.
- Own and continuously improve the company's operating cadence — including All Hands, leadership team meetings, OKR cycles and quarterly business reviews.
- Manage relationships with key operational vendors — from contract negotiation and onboarding to performance reviews and renewals.
- Support the operational requirements of our international expansion — including entity setup, compliance coordination, and cross-border workflow design.
Project ManagementMicrosoft Power BITableau+7 more