- Run virtual trainings for Polish-speaking customers on the Root Platform, covering onboarding, data collection, and reporting.
- Support customers through active data collection phases by answering questions and ensuring data quality.
- Serve as a trusted point of contact for Polish-speaking users, particularly in agricultural stakeholder roles.
- Flag risks, churn signals, and opportunities to the internal Customer Success team.
- Provide product feedback and insights on user engagement patterns.
Customer SuccessAccount Management