Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients.
Translate platform data into strategic recommendations to drive improvements in visibility and optimization.
Guide clients through onboarding, education, and adoption journeys.
Conduct quarterly business reviews and content strategy sessions.
Drive account expansion opportunities by influencing clients to integrate the platform into regular workflows.
Account ManagementCustomer SuccessSaaS+1 more
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About Scrunch
As AI search and conversational agents replace traditional web search, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced. You will join a company dedicated to building the first AI customer experience platform. Scrunch provides clarity on how your brand is represented in AI-generated results, showing what content LLMs use, competitor actions, and levers to influence visibility. Over 500 brands, including Fortune 500 companies and category-defining names, trust Scrunch.
How We Work
Scrunch is a venture-backed startup with a fast-moving, early-stage environment. While there's a hybrid option for NYC, many roles are remote, offering flexibility. The company values responsiveness and collaboration, actively incorporating feedback into product improvements.
Engineering at Scrunch
Scrunch operates a data-intensive platform, ingesting massive amounts of data to analyze AI crawler patterns and deliver actionable insights. They prioritize real-time visibility into crawler activity on customer websites, utilizing tools like Tinybird to quickly move from raw data to production-ready features. This approach allows them to ship new features rapidly and respond to customer needs faster.
Why Join Us
Shape the future of marketing as AI redefines how brands connect with consumers.
Work in a fast-paced, innovative environment backed by $26M in funding from leading investors.
Drive significant impact for over 500 paying brands, including Fortune 500 companies.
Contribute to a product that consistently ships new, valuable features with a focus on customer needs.
Collaborate with a responsive team that values feedback and rapid iteration.