- Own and evolve our identity infrastructure — Okta (SSO, MFA, Workflows, SCIM provisioning, lifecycle management), Google Workspace, and downstream SaaS integrations
- Architect and ship automation across the IT stack — onboarding/offboarding workflows, access controls, license governance, and SaaS lifecycle management
- Own macOS endpoint management end-to-end — zero-touch provisioning, policy enforcement, detection and remediation scripting via MDM
- Manage infrastructure as code using Terraform for identity, SaaS, and cloud resources
- Serve as the escalation point for complex systems issues (tier 2/3) — working with our MSP partner to ensure smooth resolution
- Evaluate and enable new SaaS tools — pilot emerging technologies including AI-powered IT automation
- Create documentation and runbooks that reduce operational toil and increase durability
- Drive an automation-first culture across the IT function — if it can be automated, it should be
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