The Proactive Technology Group

ProActive Technology (PTG) is a New York–based managed IT services provider supporting businesses across NYC and Long Island

Private Company
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Open Positions2

Workable workplace: remote; Workable locations: OhioUnited States. MississippiUnited States. West Virginia+4 more locationsPart-TimeManaged IT servicesPosted
  • Triage failed, missed, and warning backup jobs across Veeam servers, agents, and cloud copies.
  • Remediate backup issues using NinjaOne and ScreenConnect, including storage, repository, network, licensing, and upgrade problems.
  • Run scheduled and on-request restore tests and document audit-ready evidence.
  • Enforce the backup standard and conduct the half-yearly backup audit.
  • Maintain VSPC onboarding, offboarding, report recipients, and the managed-device list.
  • Resolve NinjaOne condition alerts by addressing root causes and tuning alert conditions and thresholds.
  • Remediate antivirus/EDR, disk-space, server, virtualization, and device-offline alerts.
  • Resolve failed Windows and third-party application patches, including out-of-band updates when policy cannot approve them.
  • Remediate vulnerability-scanner findings and verify that findings clear.
  • Own Halo tickets, produce daily, weekly, and monthly reports, work on CMMC client systems, and keep Hudu credentials and runbooks current.
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About The Proactive Technology Group

ProActive Technology (PTG) is a New York–based managed IT services provider supporting businesses across NYC and Long Island. We handle day-to-day IT support, 24/7 monitoring, cybersecurity, cloud services, and business continuity—so teams stay productive, secure, and supported. Since 2003, PTG has focused on building long-term client partnerships and delivering practical, hands-on help (remote and on-site) for organizations typically in the 10–500 employee range.

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