- Manage inbound shipments from suppliers to our 3PL warehouses and outbound shipping to customers.
- Oversee 3PL relationships including performance reviews, SLAs, and cost management.
- Lead warehouse/DC operations including QA, pick/pack/ship, and inventory accuracy.
- Implement and manage logistics KPIs, SOX compliance, ISO standards, and quarterly business reviews (QBRs).
- Execute customer routing guides and support logistics for trade shows and display unit fabrication.
- Manage transportation logistics, including freight carrier selection, import/export compliance, and hazmat handling.
- Own cost and lead time optimization, freight payment, and risk mitigation.
- Oversee NPI (New Product Introduction) Logistics, RMA, EOL, and scrap processes.
NetSuite